A Bit About Us

We believe that the customer deserves the best possible service. We endeavour to bring you competitive prices backed by the best possible after sales service. TechRescue was established in 2004 and as of 2017 have repaired, recovered and upgraded some 30’000 computers and hard drives from the Aberdeen area and beyond.  We frequently get data recovery jobs in from all over the country as well as beyond.

We have a large client database made up of many thousands of home customers as well a hundreds of small to medium sized business’s.

Since opening for business we have seen some big changes in the field and endeavour to remain up to date with our offered services. We offer a wide range of services to home users and small to medium sized businesses. Our senior engineers have each been repairing computers for the best part of 20 years and with this wealth of experience to call upon you can rest assured that you, your’ computer and your’ data are in safe hands.

There are no premium rate numbers, no automated phone queuing system and no techno babble aimed to confuse. When you contact us, we will do our very best to help you and advise you on your options. We will speak in plain English and do our very best to explain as much or as little as you wish. We offer a 6 month warranty (twice as long as most companies) on all of our repairs so you can be sure that if you have any issues that you will not be left on you own. All repairs, upgrades and system builds are done here in Aberdeen, so unlike some of the big national companies we will not send your PC hundreds of miles away to a central workshop, you can speak directly to the person working on your job.

When you book a job in with us, you will be given a job ID number, you can use this to track your repair online, using our Job Tracker page, or simply phone us for an update. Will will also automatically update you via email and text as your job progresses. We keep a record of all work carried out and this enables both us and our customers to be able to recall any details up about past jobs.

What We Do

Whether you are a Business Customer or a Home User, we can help. We have a wealth of experience dealing with most every problem you are likely to have.

We aim to fix your Computer, Laptop, Hard Drive, Network, Server or iPhone at the best possible price, with the best possible service in the best possible time. We only use new, high quality parts to repair your devices and offer a warranty twice the length of any of our local competitors as well as national ones such as PC World. We support both home and small business users with anything from Virus infections, broken screens, network problems to data recovery and many things in between.

For Data Recoveries, we also accept jobs via courier and post.  You can find our data recovery submission form here with details of what to do.

Why Choose Us

Wondering why you should choose us over our competitors? That’s a very good question.  We pride ourselves with the range of services we offer and aim to keep each and every single one of our clients or customers as happy as possible.

  • Experience Dealing With Almost Any Issue You May Have With IT Equipment In Your Business Or At Home
  • Senior Staff Have 20 Years Experience
  • Automated Email & Text Updates
  • Pay Bills In Store Or Online
  • Best Price & Service
  • Parking Available Right Outside
  • A Range Of Business IT Support Options
  • Collection & Delivery Service If Required
  • Free Estimates & Fixed Priced Jobs
  • One Of A Handful Of Companies In Scotland Offering Advanced Data Recovery
  • We Have A Huge Range Of Diagnostic Equipment, We Even Have A Very Expensive Thermal Camera To Help Track Down Issues!
  • Speak Directly To The Engineer Working On Your Job
  • No Techno babble
  • Unlike Curry’s/PC World, We Don’t Ship Your System Away To Be Repaired
  • Fast Turn-Around
  • Emergency Service If Required

Laptop Repair

Computer & Laptop repair for both home users and business customers.  Fast service and best price for professional service. Read more

BUSINESS IT SUPPORT

From Ad-Hoc to on-going support on a contractual basis.  We can maintain your computers, network and provide various cloud services. Read more

DATA RECOVERY

Professional recovery from even physically damaged drives.  RAID recovery, USB and Hard Drives. Contact us for more info. Read more

Satisfied Clients

Professional Results

Successful Recoveries

CLIENTS TESTIMONIALS

 
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COVID-19 Update

We are currently operating with the reduced hours of Monday to Friday 9.30am to 5.00pm. We are closed on Saturdays.

If you have an essential Repair or a Data Recovery you want to book in then you MUST contact us first to arrange a No Contact Drop Off appointment.

Due to current regulations, we cannot accept walk in customers without an appointment.  We currently cannot offer any retail services, only repair services. 

Please phone 01224 622312 during opening hours to arrange an appointment with us. 

Thanks