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Questions? Call us: 01224 622312
Contact Us Now
 
Questions? Call us: 01224 622312
Contact Us Now
  • Repair Check
  • About TechRescue
  • Jobs At TechRescue
TechRescue
TechRescue
  • Home
  • Device Repair
    • PC
      • Laptop Repair
      • Computer Repair
      • Computer Data Recovery
      • Screen Repair
      • Virus Removal
      • Full Service
    • Apple
      • Apple Macbook Repair
      • Apple iMac Repair
      • Mac Data Recovery
      • Apple Macbook Logic Board Repair
      • iPhone Repair
      • iPad Repair
    • Buy New
      • Custom & Gaming Computers
  • Business IT
    • Our IT Support Services
    • Cloud
    • Backup and Recovery
    • IT Support Request
  • Data Recovery
    • Data Recovery In Aberdeen
    • National Data Recovery
    • Data Recovery FAQs
    • Send Us A Drive
  • Mail In
  • Contact

Mail In Device

HomeMail In Device

What To Do

If you don’t live within easy travelling distance of us, we also accept jobs via post. It’s usually best to contact us for an estimate before sending us a device as it may be something that we know we can or can’t repair just from your description.  We do have a diagnostic fee of £35 inc VAT if we diagnose your faulty device and you decline the repair, we must charge this fee because it takes time to do a proper diagnosis.

 

 

Packaging

If you wish to send us a device for repair or data recovery then please ensure it is packed which sufficient packing material to prevent further damage in transit and also preferably in an anti-static bag. If you don’t have an anti-static bag, placing it inside a large paper envelope should suffice. Do not just put it in a plastic bag with little or no packaging. We advise that at least 5cm of foam surrounds the drive to prevent further damage.

Please do ensure you put a note of your name and contact details in the box with the drive so we can match the device with your form submission, it gets quite confusing at our end if we receive a device and we don’t know who its from!

Please be as thorough as you can with the details of the form as this will greatly aid us in repairing your device or recovery your data.

175

Fill In Recovery Submission Form On This Page & Put A Note Of Your Name And Contact Details In The Box With Your Device
Put Any Drives Into Anti-Static Bag or Paper Envelope to Prevent Static
Minimum 5cm (2″) of Foam or Bubble wrap Around Device
Ensure Our Address is Clearly Written on Box
Mark As Fragile
Send Recorded Delivery (requires a signature) or Trusted Courier

Not Enough Foam Or Bubble Wrap
Putting Drive in a Plastic Bag
Not Securely Taping Box Closed
Device Having Room To Move Around In Box

Mail In Device
We accept data recovery jobs from anywhere in the UK and Scotland however below are a list of some of the common places we receive jobs from. Data Recovery in Aberdeen, Arbroath Data Recovery and Hard Drive Repair, Dundee Data Recovery and Hard Drive Repair, Dunfermline Data Recovery and Hard Drive Repair, Elgin Data Recovery and Hard Drive Repair, Falkirk Data Recovery and Hard Drive Repair, Inverness Data Recovery and Hard Drive Repair, Livingston Data Recovery and Hard Drive Repair, Perth Data Recovery and Hard Drive Repair, Peterhead Data Recovery and Hard Drive Repair, St Andrews Data Recovery and Hard Drive Repair, Sterling Data Recovery and Hard Drive Repair, Data Recovery Glasgow, Edinburgh Data Recovery,  
Where We Are

Our Address:
104 Rosemount Viaduct
Aberdeen, AB25 1NX, 01224 622312

Hours of Operation:
Mon. to Fri. 9.30am to 5.30pm

Here To Help

You can visit our office/repair shop during our opening hours either for advice or to pickup or drop off a job. We are quite close to the town centre, just up the road from Aberdeen Central Library. To the left is a map of where we are.

There’s ample parking around and you can normally get stopped right outside the shop. If you want a lift in with any heavy equipment, let us know and we will help you in with it.

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